Task Completion

The task completion metric evaluates how effectively an LLM agent accomplishes a task as outlined in the input, based on tools_called and the actual_output of the agent. deepeval's task completion metric is a self-explaining LLM-Eval, meaning it outputs a reason for its metric score.

info

TaskCompletion is an agentic metric, and is specifically for evaluating tool-calling LLM agents. To see why each test case parameter is necessary in calculating the TaskCompletion score, see how is it calculated.

Required Arguments

To use the TaskCompletion, you'll have to provide the following arguments when creating an LLMTestCase:

• input
• actual_output
• tools_called

Example

from deepeval import evaluate
from deepeval.metrics import TaskCompletionMetric
from deepeval.test_case import LLMTestCase

metric = TaskCompletionMetric(
    threshold=0.7,
    model="gpt-4",
    include_reason=True
)
test_case = LLMTestCase(
    input="Plan a 3-day itinerary for Paris with cultural landmarks and local cuisine.",
    actual_output=(
        "Day 1: Eiffel Tower, dinner at Le Jules Verne. "
        "Day 2: Louvre Museum, lunch at Angelina Paris. "
        "Day 3: Montmartre, evening at a wine bar."
    ),
    tools_called=[
        ToolCall(
            name="Itinerary Generator",
            description="Creates travel plans based on destination and duration.",
            input_parameters={"destination": "Paris", "days": 3},
            output=[
                "Day 1: Eiffel Tower, Le Jules Verne.",
                "Day 2: Louvre Museum, Angelina Paris.",
                "Day 3: Montmartre, wine bar.",
            ],
        ),
        ToolCall(
            name="Restaurant Finder",
            description="Finds top restaurants in a city.",
            input_parameters={"city": "Paris"},
            output=["Le Jules Verne", "Angelina Paris", "local wine bars"],
        ),
    ],
)

metric.measure(test_case)
print(metric.score)
print(metric.reason)

# or evaluate test cases in bulk
evaluate([test_case], [metric])

There are six optional parameters when creating an TaskCompletionMetric:

• [Optional] threshold: a float representing the minimum passing threshold, defaulted to 0.5.
• [Optional] model: a string specifying which of OpenAI's GPT models to use, OR any custom LLM model of type DeepEvalBaseLLM. Defaulted to 'gpt-4o'.
• [Optional] include_reason: a boolean which when set to True, will include a reason for its evaluation score. Defaulted to True.
• [Optional] strict_mode: a boolean which when set to True, enforces a binary metric score: 1 for perfection, 0 otherwise. It also overrides the current threshold and sets it to 1. Defaulted to False.
• [Optional] async_mode: a boolean which when set to True, enables concurrent execution within the measure() method. Defaulted to True.
• [Optional] verbose_mode: a boolean which when set to True, prints the intermediate steps used to calculate said metric to the console, as outlined in the How Is It Calculated section. Defaulted to False.

How Is It Calculated?

The TaskCompletionMetric score is calculated according to the following equation:

$$\text{Task Completion Score} = \text{AlignmentScore}(\text{Task}, \text{Outcome})$$

• Task and Outcome are extracted from the input, actual_output, and tools_called using an LLM.
• The Alignment Score measures how well the outcome aligns with the task (or user-defined task), as judged by an LLM.

note

While the task is primarily derived from the input and the outcome from the actual_output, these parameters alone are insufficient to calculate the Task Completion Score. See below for details.

What Is Task?

The task represents the user’s goal or the action they want the agent to perform. The input alone often lacks the specificity needed to determine the full intent. For example, the input "Can you help me recover?" is unclear—it could mean recovering an account, a file, or something else. However, if the agent calls a recovery API, this action provides the necessary context to identify the task as assisting with account recovery, which is why the task is extracted from the entire LLMTestCase.

What Is Outcome?

The outcome refers to the agent’s actions in response to the user’s request. Like the task, the outcome cannot be derived from the actual_output alone. For example, if a restaurant reservation agent replies with "Booked for tonight," it’s impossible to confirm if the user’s goal was met without additional information such as the restaurant name, time, and tools used. These test case details (especiallly tools_called) are crucial to verify that the outcome aligns with the user’s intended task.